Last Updated: March 26, 2026
AussieSearch.com.au (referred to as “AussieSearch,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our directory services, or interact with us.
By using AussieSearch.com.au, you consent to the practices described in this Privacy Policy.
1. What Personal Information Do We Collect?
We may collect the following types of personal information:
1.1 Information You Provide to Us
- Account Information: When you register for an account, we collect your name, email address, phone number, and business details (if applicable).
- Listing Information: Business owners may provide additional details such as ABN/ACN, business address, operating hours, photos, and service descriptions.
- Review Content: When you submit a review, we collect your name, rating, and review text.
- Contact Form Submissions: When you contact us, we collect your name, email address, and any information you provide in your message.
1.2 Information Collected Automatically
- Usage Data: We collect information about how you interact with our website, including IP address, browser type, device information, pages visited, referral URLs, and timestamps.
- Cookies: We use cookies and similar tracking technologies to enhance user experience, analyze trends, and administer the website. You can control cookies through your browser settings.
1.3 Information from Third Parties
- We may receive information about you from third-party services, such as social media platforms, if you interact with us through those channels.
2. How Do We Use Your Information?
We use your personal information for the following purposes:
| Purpose | Description |
|---|---|
| To Provide Our Services | To create and manage business listings, process reviews, and facilitate directory searches. |
| To Communicate with You | To respond to enquiries, send account notifications, and provide customer support. |
| To Improve Our Platform | To analyse usage trends, enhance user experience, and develop new features. |
| To Promote Listings | To display business listings and associated content to users of the directory. |
| To Comply with Legal Obligations | To meet regulatory requirements and respond to lawful requests from authorities. |
| To Prevent Fraud and Abuse | To monitor for fraudulent activity, spam, or violations of our Terms and Conditions. |
3. How Do We Disclose Your Information?
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information in the following circumstances:
3.1 Publicly Available Information
- Business listings, including business name, address, phone number, website, and reviews, are publicly displayed on the directory. This information is intended to be visible to all users.
3.2 Service Providers
- We may engage third-party service providers to assist with website hosting, analytics, email delivery, and technical support. These providers are contractually obligated to protect your information and use it only for the services they perform.
3.3 Legal Requirements
- We may disclose your information if required to do so by law, regulation, or legal process, or if we believe disclosure is necessary to protect the rights, property, or safety of AussieSearch, our users, or the public.
3.4 Business Transfers
- In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction. We will notify you of any such change.
4. Cookies and Tracking Technologies
We use cookies to:
- Remember your preferences and login sessions.
- Analyse website traffic and usage patterns.
- Improve website functionality and performance.
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our website.
5. Storage and Security of Your Information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These measures include:
- Secure servers and encryption protocols.
- Access controls limited to authorised personnel.
- Regular security assessments.
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. You acknowledge that any information you transmit is at your own risk.
6. Overseas Disclosure
We may store or process your personal information on servers located outside Australia, including through third-party service providers. When we do so, we take reasonable steps to ensure that your information is handled in accordance with Australian Privacy Principles.
7. Your Rights and Choices
7.1 Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate, incomplete, or outdated. To do so, please contact us using the details below.
7.2 Opting Out of Marketing Communications
If you have subscribed to our marketing communications, you may opt out at any time by clicking the “unsubscribe” link in any email or by contacting us directly.
7.3 Deleting Your Account
You may request deletion of your account and associated personal information by contacting us. Please note that some information may be retained as required by law or for legitimate business purposes.
7.4 Complaints
If you believe we have breached your privacy rights, you may lodge a complaint with us. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
8. Links to Third-Party Websites
Our website may contain links to third-party websites, including those of listed businesses. This Privacy Policy does not apply to those websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically. Continued use of our website after any changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
AussieSearch.com.au
Email: articles@guestpostgenie.com
For other enquiries, please refer to our Contact Us page.